Shipping policy

Thank you for shopping at Infinite Emporium! We’re committed to providing a smooth and reliable shopping experience. Below are the details regarding our shipping process, including shipping rates, delivery times, and other important information.

1. Order Processing

• Processing Time: All orders are typically processed within 1-2 business days (Monday to Friday, excluding holidays). You will receive an order confirmation and tracking number once your order has shipped.

• Order Delays: In rare cases, there may be delays due to high demand, holidays, or unforeseen circumstances. If your order is delayed, we will notify you as soon as possible.

2. Shipping Rates

• Free Standard Shipping: We offer free standard shipping on orders over $50 within the U.S.

• Standard Shipping: For orders under $50, a standard shipping fee of $5.99 applies. Delivery times vary based on your location.

• Expedited Shipping: Need it faster? Select expedited shipping at checkout for an additional fee. Expedited shipping typically takes 2-3 business days.

• International Shipping: We offer international shipping to select countries. International rates are calculated at checkout based on your delivery address.

3. Shipping Methods & Delivery Times

We provide various shipping options depending on your location and urgency:

• Standard Shipping (US): 5-7 business days
• Expedited Shipping (US): 2-3 business days
• International Shipping: 7-14 business days, depending on destination

Please note: Delivery times are estimates, and factors such as weather conditions or customs delays may affect shipping times.

4. Shipping to PO Boxes & APO/FPO Addresses

We can ship to PO Boxes and APO/FPO addresses. However, please be aware that delivery times may be longer, and we cannot guarantee specific delivery dates.

5. Shipping Confirmation & Tracking

Once your order has shipped, you’ll receive an email with a tracking number. You can track your order through the carrier’s website for real-time updates on its status.

6. Order Issues & Shipping Errors

• Incorrect Address: Please double-check your shipping address before completing your order. We cannot be held responsible for items shipped to incorrect or incomplete addresses. If you notice an error, please reach out to us as soon as possible to assist with making adjustments.

• Damaged or Lost Packages: If your order arrives damaged or is lost during transit, please let us know. We will assist in resolving the issue and ensuring you receive a replacement or refund if necessary.

7. Returns & Exchanges

If you are not completely satisfied with your purchase, you can return or exchange most items within 30 days of receiving your order. For full details, please refer to our Returns & Exchanges page.

8. Customs & Import Duties (International Orders)

For international shipments, customs duties, taxes, and import fees may apply depending on your country. These charges are the responsibility of the customer and will be collected by the carrier upon delivery.

Thank you for shopping with Infinite Emporium!

We hope you enjoy your purchase and experience the innovation and quality that Infinite Emporium stands for. Your satisfaction is our priority, and we strive to make every step of your journey with us as smooth as possible.